Shipping policy


All orders are processed within 3-5 business days of receipt.

Shipping Methods: 

- We offer standard shipping worldwide via Postnl or  DHL.

- For Express shipping please contact us via email with your order number.

 

Shipping Costs:
Shipping costs are calculated based on the shipping destination:

Netherlands: Shipping costs to all over the Netherlands are free for orders with a value equal/ more than € 50 ( like 2 pairs of earrings ) and for orders less than 50 euros value is € 4.25

European: European countries such as " Belgium, Germany, France, Italy, Luxembourg, Spain, and Sweden"  is Free for orders with a value equal/ more than € 75 ( like 3 pairs of earrings) and for orders with a value less than € 75, is  5,90 Euros.

Far European: Shipping costs to Far European countries such as " Czechia, Estonia, Ireland, Latvia, Lithuania, Poland, Portugal, Slovakia, Slovenia, United Kingdom, Switzerland, Austria, and Denmark " are Free for orders with a value equal/ more than € 100 ( like 4 pairs of earrings ) and for orders with a value less than € 100, is  7,70 Euros.

Rest of the world: Shipping costs to the Rest of the world such as the U.S., Canada, and others is Free for orders with a value equal/ more than € 125 and for orders with a value less than € 125, is 12 Euros.

 

Tracking Information
Once your order has been shipped, we will send you a confirmation email with a tracking number.

 

* Please note that additional duties, taxes, and fees that may apply are the recipient's responsibility.


Lost or Damaged Packages:

If your package is marked as delivered but you haven't received it, we recommend contacting the carrier directly to initiate a lost package investigation. 

Please note that LYHO is not responsible for packages that are marked as delivered but not received. If you have any further questions or concerns, please do not hesitate to contact us for further assistance.

Thank you for choosing LYHO

 

 

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